Body Polish Spa Duo

Hi Dianne! 👋 Thanks for taking the time to share your experience. I’ll be sure to pass it along to our team. I understand how disappointing it can be when a product doesn’t yet meet your expectations. I’d love to share a little more about Renew’s formula and a few tips on how to get the most out of your regimen. Because Renew Resurfacing Night Serum contains Alpha Hydroxy Acids (which can be sensitizing), we recommend initially applying Renew twice per week and then gradually increasing from there to give your skin a chance to adjust. AHAs can also increase sun sensitivity–as mentioned on the box–so be sure to apply SPF, limit sun exposure, and use Renew exclusively in the evenings. In addition, given the AHAs, we do not recommend applying Renew around the delicate eye area. As for Renew’s scent, it’s important to note that none of our skincare is formulated without any synthetic ingredients, meaning that none of our formulas contain added fragrances, which can be sensitizing. Renew is made from Aloe, Fruit Extracts, and Glycolic Acid; as a result, many customers describe it as having a light, watery, and slightly acidic scent. All that said, I completely understand that scent preference is very personal. It’s also important to apply skincare in the optimal order. We recommend applying our products from thinnest to thickest, in this order: 1) Cleanser, 2) Serum, 3) Eye Cream, 4) Face Cream, 5) Face Oil. After cleansing and while your skin is still slightly damp, apply Renew and allow it to absorb for 2-3 minutes. Then proceed with the rest of your routine. Finally, I’m happy to share that in an independent clinical study with 33 Renew users over 4 weeks, 97% showed a decrease in the appearance of fine lines and wrinkles, 100% showed an increase in hydration, and 7 out of 10 showed improvement in skin tone and texture (of course, everyone’s skin is unique so results can vary). I hope this helps! If you have any other questions, please send an email to hello@nakedandthriving.com or send a chat. - Joy 🌿

Hi Ebelynn! 👋 Thank you so much for your kind words! We're thrilled to hear that you're loving Renew and already seeing results—especially that buttery soft feeling! ✨ It means a lot to us that you're recommending it to your friends and family. Your support truly makes our day. - Joy 💗

Hi Joyce! 👋 Thank you for taking the time to share your experience. I’ll certainly share this with our team. I know how disappointing it can be to not see the results you were hoping for, and I’d love to offer some tips to help you get the most out of Renew. First, though, I’d like to share a little about its scent profile. All of our skincare is formulated without any synthetic ingredients, meaning that none of our formulas contain added fragrances, which can be sensitizing. Renew is made from Aloe, Fruit Extracts, and Glycolic Acid; as a result, many customers describe it as having a light, watery, and slightly acidic scent. All that said, I completely understand that scent preference is very personal. To help you maximize your skincare’s benefits, I’d love to go over a few key details about Renew’s formula. In a 4-week independent clinical study, 97% of Renew users showed a decrease in the appearance of fine lines, and 100% showed an increase in hydration. Users also showed improvement in skin texture and tone. Of course, as everyone’s skin is different, results may vary. To get the most out of your skincare, consistency and proper use is key. We suggest applying your skincare routine from thinnest to thickest, in this order: 1) Cleanser, 2) Serum, 3) Eye Cream, 4) Face Cream, 5) Face Oil. With Renew, we recommend using this serum only at night and not simultaneously with any retinol products. All that said, I understand if you’d like to move forward with a return. If you’re interested in this, just email our Customer Experience team at hello@nakedandthriving.com to review your order and determine its eligibility. I hope this helps! If you have any other questions, please send an email to the same address or send a chat. - Joy 💕

Hi Pat! 👋 Thank you so much for taking the time to share your experience! We’re so glad you decided to give Renew a try, and it’s amazing to hear how your skin is looking fabulous after just two weeks. 🌿 Your feedback truly inspires us, and we’re thrilled to see the positive results you’re enjoying. We also want to wish you an early happy 75th birthday in August—what a fantastic milestone! Keep glowing and enjoying the process! - Joy 💕